Own online panels
For B2C surveys with more than 60,000 members across Switzerland
Qualified Testers
Our mystery shopping pool consists of around 5,000 qualified test buyers
Own online panels
For B2B surveys with more than 12,000 members across Switzerland
Guaranteed
high-quality ImPulse.
For three decades, we have been researching Switzerland with all modern market research methods. This has given us a deep understanding of market challenges and the unique characteristics of Swiss customers.
Our diverse and topic-specific methodology repertoire provides you with concrete insights. Understand the psychology of your customers and successfully implement our recommendations.
We are a Swiss company based in Lucerne South (Kriens). This is important for us and the trust of our clients. We conduct surveys using online panels, by phone, and in person, working with our longstanding, qualified professionals.
Your ideas have potential –
we make them shine.
We use qualitative methods to determine the needs of your customers. We seek reasons for purchase and non-purchase, opportunities, and risks. Our research is based on current consumer psychology theories to align your value proposition optimally with customer needs.
Using quantitative methods, we ensure valid, stable, and comparable results. With standardized techniques, we provide answers to the "how much" or "how high": market shares, brand awareness and image, advertising success, customer satisfaction, and recommendations of your company.
Our mission
is your success.
Happy and convinced customers are essential for your success. Our surveys measure customer satisfaction and loyalty. We identify the relevant influencing factors and derive concrete recommendations. We use established concepts such as the Net Promoter Score (NPS) or the Customer Effort Score (CES).
With money, you can achieve a lot of greater good. We support you in this. We measure the effectiveness of your sponsorship funds, analyze their impact and the benefits achieved. This helps you objectively evaluate your efforts and use your investments optimally.
You have big ideas – we check their potential and effectiveness. Our methods include image and brand measurements, pre-tests before launch, post-tests after implementation and real-time transaction measurements. With our experience, you have access to the full spectrum of modern market research.
Contact us. We support you with innovations and secure your competitive advantages!
Up to date.
Stay tuned.
Current market developments and innovations.
Our regular newsletter keeps you informed about the latest market developments and methodological innovations.